Reset or Unlock vRA 7.x Appliance root user
Reset or Unlock vRA 7.x Appliance root user "Unable to authenticate user (invalid credentials or Account locked). Please try again" See procedure below for resetting password or unlocking vRA 7.x appliance root user account. Because every now and then it happens.... Procedure * Note the steps below require downtime, as always best practise dictates you first snapshot before any config changes * Below are the steps to reset vRA appliance root password. 1. Connect to vSphere Client and open the vRA/vRB virtual machine console. 2. Go to VM > Power > Restart Guest to restart the appliance. 3. Wait for the appliance to boot. - You need to be QUICK in step 4 if you miss it boot again ! 4. Press e when you see the Grub Menu appearing on the screen. 5. Press e again. The output will be similar to: 6. Go down until you see a line beginning with linux /vmlinuz. (highlighted above) 7. Press " e " one last time to edit the end of this line, add the command: init=/